On occasions Bluefield visits small sites that are low on processes and systems but have long term employees and high levels of equipment ownership. At these sites it is common to see good equipment reliability. Ownership means accountability, when the machine goes down at these sites the people that want to get it fixed and they always look at how to prevent a similar occurrence.
Even with good processes and systems, when the equipment ownership is low the equipment reliability can often be poor.
It is obvious when you walk on a site where people really own the equipment they work on. They know the equipment condition and the areas of the machine that require special focus and there is rarely unscheduled maintenance. When talking with the people the passion is obvious, they speak about the equipment as if it was their own.
Alternatively, those who do the bare minimum usually find themselves in an unsustainable reactive environment where morale and ownership continues to decline.
How can we create this ownership within businesses that also have mature processes and systems?
Some of the ways that Bluefield has achieved this with clients in the past include:
- Aligning maintenance strategies with rosters to ensure that the same person executes the preventative maintenance on the same machine on a regular basis
- Implementing the broken parts bin process so that everyone can learn from breakdowns
- Ensuring that PM inspection quality are given the highest priority and visibility
- Allowing people to specialize and operate the same equipment
- Clear and visible performance metrics
Of course there are other methods of achieving equipment ownership and fundamentally it comes down to the people, feeling and seeing that their contribution is achieving the bottom line business goals for the company.